Contract
DIR-TSO-3692
Managed Services
DIR-TSO-3692 Contract Overview
End-User IT Outsourcing (Managed Services) for information technology assets through this contract. Managed services includes hardware provisioning and desktop services, asset tracking and many other services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract.
Cima Solutions Group is a subcontractor on this contract.
Contract Documents
- DIR Cooperative Contracts Program
- DIR-TSO-3692 Contract PDF (166.41KB)
- DIR-TSO-3692 Appendix A Standard Terms and Conditions PDF (560.19KB)
- DIR-TSO-3692 Appendix B HUB Subcontracting Plan (Approved on 1-22-2018) PDF (589.5KB)
- DIR-TSO-3692 Appendix C Statement of Work (SOW) PDF (195.1KB)
- DIR-TSO-3692 Appendix D Master Operating Lease Agreement PDF (532.59KB)
- DIR-TSO-3692 Appendix E Master Lease Agreement PDF (416.65KB)
- DIR-TSO-3692 for RFO DIR-TSO-TMP-248 PDF (3.35MB)
Warranty and Return Policies
The warranty and return policies for the product we offer are based off the manufacturer warranty and return policies and vary based on each product. For information on any product, please consult your Cima DIR ICT Co-op Contracts Program contact above.
Contact Information
Michaela Davidson
Phone: 972-499-8260
Office: 972-499-8263
mdavidson@cimasg.com