CimaCare Managed Services

CimaCare Managed Services provide simple solutions for complex technology at the flip of a switch.

A SIMPLE FLIP OF THE SWITCH

Running a profitable business is complex enough without having to deal directly with the supporting technology. And because there is no “one-size-fits-all” solution, you need an experienced partner who can adopt your vision and accommodate the unique (and often quirky) needs of your particular business. We turn complex and dynamic IT environments into custom solutions that make using your own technology as easy as a simple flip of a switch.

WITH CIMACARE MANAGED SERVICES YOU'LL...

BE PREPARED

THERE’S ONLY ONE WAY TO VERIFY A BACKUP. RESTORE IT.

An effective backup and disaster recovery plan will fully recover and restore lost data. But unless that plan has been fully tested, it’s worse than no plan at all. Find out how CimaCare Managed Services can ensure that lost data is a thing of the past for your business.

We will plan, implement, and maintain your backup and disaster recovery solutions.

ON-PREMISES • PUBLIC CLOUD • FEDRAMP/CIJS COMPLIANT CLOUD

BACKUP AS A SERVICE

A planning workshop, quarterly recovery testing, and ongoing monitoring ensure no bits bite the dust.

DISASTER RECOVERY AS A SERVICE

A robust and customized full disaster recovery plan, implimented, monitored and fully tested annually.

BE SCALABLE

SCALE WHAT YOU NEED, WHEN YOU NEED IT.

Waiting on technology when you have business to get done is like a slow throttle response at a drag race—and once you’re behind it’s twice as hard to catch up. CimaCare Managed Services can ensure that all your systems (network, storage, compute, and desktop) match the speed and scale your business requires.

WE WILL PLAN, IMPLIMENT, AND MAINTAIN YOUR
INFRASTRUCTURE AND DESKTOP SYSTEMS.

ON-PREMISES • PUBLIC CLOUD • FEDRAMP/CIJS COMPLIANT CLOUD

DESKTOP AS A SERVICE

Virtual Desktop Infrastructure (VDI) that is highly available. Multiple operating system monitoring, imaging, and support.

INFRASTRUCTURE AS A SERVICE

Compute, storage, and network systems with multi-tier, hybrid designs that are highly available and scalable.

BE MANAGED

YOU NEED THE TECHNOLOGY, YOU DON’T NEED TO MANAGE IT.

Running a profitable business is way more difficult than driving a car. And it’s time you acknowledged that managing your own technology is just as big a liability as texting from behind the wheel. CimaCare Managed Services will proactively manage your technology so you can stay focused on driving your business to increased revenue.

WE WILL ASSESS, MONITOR, AND MANAGE YOUR
NETWORK, SERVERS, AND DESKTOPS.

NOC SUPPORT • MULTIPLE OPERATING SYSTEMS • MONTHLY PATCHING

DESKTOP MANAGEMENT

Monitoring and anti-virus patching with troubleshooting and resolution for multiple devices and operating systems.

SERVER MANAGEMENT

System assessment and monitoring with alerts, monthly security patching, vendor escalation and NOC support.

NETWORK MANAGEMENT

Assessment, patching, regular health checks with Network Operations Center support and vendor management.

BE SUPPORTED

IMAGINE AN UNINTERRUPTED WORK DAY.

You don’t need a time management book such as The Tyranny of the Urgent or First Things First to realize how much time you and your employees would save by handing off Help Desk Services and Email Support. CimaCare Managed Services will help you reclaim your workday so that you can stop repeatedly “solving” the same problems and instead focus on the work you were hired to do.

WE WILL PROVIDE TROUBLESHOOTING AND
PROBLEM RESOLUTION FOR ALL YOUR SYSTEMS.

SUPPORT VIRTUALLY ANYTHING • TICKETING & LIVE OPTIONS

HELP DESK SERVICES

Help Desk Services for storage, network, compute, virtualization, operating system, and applications. Live and via a ticketing system.

EMAIL SUPPORT

Tier 1 email troubleshooting and support for Microsoft Office 365 and Google Apps for Business with vendor escalation and management.

BE STAFFED

GET STRATEGY AND MANPOWER WITHOUT PAYING BENEFITS.

You need a CIO to provide your business with critical insights and strategy. But you don’t have weeks to invest in identifying, recruiting, and training one. CimaCare Managed Services can provide high level thought leadership on an as-needed basis as well as staffing resources for a variety of support needs.

WE WILL PROVIDE THE PEOPLE AND EXPERTISE
YOU NEED EXACTLY WHEN YOU NEED IT.

STRATEGIC PLANNING • DAILY TASKS • ITSM IMPLEMENTATION

STAFF AUGMENTATION

Resources for customizable support needs with server, desktop, sys admin, help desk, and project implimentation

VIRTUAL CIO

High-level strategic planning on an as needed basis, aligning IT with business needs through proactive leadership.

Yes I want a Free Financial Analysis and to see CimaCare pricing.