Our managed customer support services include:
- Help desk services: Live or ticketed options to help troubleshoot any problems that customers might be having with your systems.
- Email support: Tier 1 support to respond to customer emails, with options for vendor escalation when necessary.
The CimaCare Managed Services solution is specifically designed to help small and medium sized businesses in the Dallas metro area to better manage their technology requirements and really focus on the business at hand.
Visit our CimaCare - Be Supported page today to learn more about our managed customer support services, and how they could help you ensure customer satisfaction and get better results out of your employees.