Emerging Trends: What’s New in Tech Support?

Emerging Trends: What’s New in Tech Support?

With the upcoming new year,  "what's new?" has been the fast-forward question on a lot of our minds.  Recently, IBM hosted a webinar on the five emerging trends in technology support services.

The speaker, Dr. Shu Tao,  manager of the Department of Cognitive Platform for Support Services, at the IBM T. J. Watson Research Center,  explored five technology trends that are expected to drive the evolution of the technology support services industry.

Cima Solutions Group Acquires SilverHyve

Cima Solutions Group Acquires SilverHyve
Dallas, TX - September 26, 2018 - Cima Solutions Group, an IT Managed Services Provider, acquires SilverHyve to further enhance their Managed Services and Solutions. With this addition, Cima will be able to offer their clients a more encompassing and multi-layered technology solutions portfolio.

Leisa Sims joins Cima Solutions Group

Lewisville, Texas—January 12, 2018Today Cima Solutions Group is proud to announce Leisa Sims as the newest member of the Cima team. Her background in large and complex solutions will enable Leisa to be focused on SLED and Large Enterprise Accounts across Texas, Arkansas, Louisiana and Oklahoma (TOLA). Leisa brings a wealth of technology and industry […]

Cima Solutions Group Announces Launch of New Alexa Skill “My Tech Support”

The New Skills Is Live and Available For All Alexa Devices Now Lewisville, Texas—March 15, 2018Cima Solutions Group, the industry leading Managed Services and IT Solutions Provider, is pleased to announce the launch of their new Alexa Skill dubbed “My Tech Support.” Designed specifically with small and medium-sized businesses in mind, the skill is already live […]

Cima now providing CimaCare Managed Services on DIR Contract DIR-TSO-3692

Lewisville, Texas—March 8, 2018Cima is proud to announce our partnership with KST to bring CimaCare Managed IT Services to State and Local organizations throughout Texas. Our CimaCare Managed IT Services provide various skills and resources to our clients ranging from Helpdesk to specialized support for infrastructure environments such as AIX, VMWare, Network, and many others.“We are […]

Cima Solutions Group Acquires AbovePoint Technologies

Further Enhances CimaCare Managed Services Offering Lewisville, Texas—October 2, 2017Cima Solutions Group acquires AbovePoint Technologies, LLC to further enhance their CimaCare Managed Services offering to Texas businesses.Founded in 2011, AbovePoint Technologies has provided information technology solutions to Dallas Fort Worth small to medium sized businesses. AbovePoint Technologies is a “one company revolution” committing themselves to […]