The New Skills Is Live and Available For All Alexa Devices Now
Cima Solutions Group, the industry leading Managed Services and IT Solutions Provider, is pleased to announce the launch of their new Alexa Skill dubbed “My Tech Support.” Designed specifically with small and medium-sized businesses in mind, the skill is already live and is available to add to all compatible Alexa devices now.
The “My Tech Support” Alexa Skill is designed as a new and innovative way for Cima customers to connect directly with the company on any device in their environments. They can now use all Alexa devices to directly interact with the Cima app, allowing them to submit new support tickets and check the status of existing ones, get access to daily tips on how to get the most out of their managed IT services and much more.
“My Tech Support” can also be used to provide a list of all Cima-related events for customers in the local Dallas, Austin and Little Rock areas. Though the skill itself is now live, Cima representatives have indicated that this is merely a first step towards something much more important and that they will continue to make improvements and add new functionality moving forward – all in an effort to help make it as useful of a tool for customers as it can possibly be.
Based out of Dallas, Texas and with a satellite location in Austin, Cima Solutions Group is dedicated to helping companies of all sizes simplify their infrastructure, improve the strength and consistency of their IT operations and improve their system availability – by any means necessary. Since the beginning, they’ve built their entire business model around the idea of emphasizing as much service and support as possible through all aspects of a customer relationship. Cima has also received a wide range of different awards and national recognition throughout their history.
Those interested in finding out more information about the “My Tech Support” Alexa skill are encouraged to both visit the skill’s dedicated Amazon page at https://www.amazon.com/Cima-Solutions-Group-Tech-Support/dp/B079SGDBHR/, as well as to visit Cima Solutions Group’s website at https://www.cimasg.com/.
About Cima Solutions Group, LLC.
Cima Solutions Group is an IT managed services provider delivering reliable and efficient IT solutions that create financial value for our clients. Our approach is designed to turn complex and dynamic IT environments into easily managed infrastructure that delivers financial value and enables long-term business growth. We are a nationally recognized minority-owned enterprise with deep consultative skills focused on delivering Managed Services, Hybrid Cloud Technology and Solutions, and Business Continuity Solutions.