Blog

Understanding the pros and cons of break/fix IT services

In our last post in this series, we provided an introduction to two different business models for IT service providers: managed services and break/fix. As promised, we will now take a deeper dive into the pros and cons of each of these options, to give you more insight into why we consider managed services to be the preferable option for most use cases.

ITIL Part 2: Service Strategy

In my previous post, I talked about the benefits of implementing an ITIL based management approach to your organization. As mentioned the framework is very complex and detailed. At Cima, we take a methodical structured approach in helping organizations implement their ITSM strategy.

Industry use cases for the new Cima + Splunk partnership

Earlier in the summer I shared two blog posts on the new partnership between Cima Solutions Group and Splunk. In the first two posts, we started by introducing the new partnership, and then looked at how log management tools from Splunk could help you enjoy success with your hybrid cloud environment.

MSP 101: Your introduction to the managed service provider

The popularity of managed service providers as an alternative or supplement to traditional in-house IT teams had grown significantly in recent years. In a recent report from the research firm CompTIA, two-thirds of organizations surveyed said that they had used the IT services of an external provider at some point within the last year.

The Challenges of Software Defined Storage

The potential benefits of Software Defined Storage have been well documented: whether it's increasing business agility, enabling innovation and advanced storage features, or just cutting costs and complexity, it's easy to understand why so many different organizations are excited about SDS.

However, far less attention has been paid to the potential drawbacks, challenges and roadblocks involved with deploying Software Defined Storage.

How hybrid cloud can make better beer, part 3: Understanding IBM hybrid cloud solutions

This is the final post in our series on how hybrid cloud can help craft brewers create better beer. Make sure to check back and read the first two posts, if you have not done so already. In fact, grab a cold beer first!

In this post, we’ll take a final look at how hybrid cloud can benefit craft brewers, and then wrap up with a look at some of the hybrid cloud solutions offered by our partner IBM.
Flexibility
Another unique aspect of the brewing business is its cyclical nature.

Understanding log management tools in a hybrid cloud environment

In the previous post in this series, we provided a brief introduction to the new partnership between Cima Solutions Group and Splunk. While the log analysis and log management tools Splunk offers can benefit you whether your organization plans to run an on-premises or a cloud environment, perhaps the best way to benefit from the new partnership is to blend the two together, by taking advantage of the hybrid cloud capabilities of Cima.

Make Better Beer with Cloud

In the previous post in our series on how hybrid cloud can help create better beer, we took a quick look at what hybrid cloud is, and started looking at what makes beer and hybrid cloud such a good fit for each other. Now, we’ll pick back up where we left off, with a look at how hybrid cloud can improve processes throughout the brewing cycle.