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An Intentional Reminder: Customer Care

An Intentional Reminder: Customer Care

As one of Cima's newest team members,  I have been focused on learning our motivations and solutions as quickly as I can, wanting to reach our expectations,  and aim even higher (I think I just figured out why I was nicknamed the teacher's pet).  Customer care is important over here, so as I was scrolling through LinkedIn this morning, I came across an article that caught my eye.

IT security policies your company needs

IT security policies your company needs

When it comes to Internet security, most small businesses don’t have security policies in place. And considering that employee error is one of the most common causes of a security breach, it makes sense to implement rules your staff needs to follow. Here are four things your IT policies should cover. Internet In today’s business […]

5 tips for buying a new computer

5 tips for buying a new computer

There are so many different types of computers out there, each with varying specifications and capabilities – how do you find the best one for your needs? Whether you’re purchasing a computer for yourself or for your family, here are a few things to keep in mind that will help you make the right decision. […]

Cloud: 4 common myths debunked

Cloud: 4 common myths debunked

Overhyped reports of cloud hacks and server failures can lead some small business owners to be wary of a service that has so much to offer. So what are these common misconceptions about cloud computing? Here are a few myths people believe about the cloud. #1. Cloud infrastructures are unsecure Information security is a necessity […]

Tips on adding value to your business data

Tips on adding value to your business data

Data is incredibly valuable. The more of it your business generates, the easier it is to predict market and customer behaviors. Analytics solutions aren’t always the right fit for small businesses, but that doesn’t mean their data isn’t valuable. Here are some ways to add real value to your business by harnessing the power of […]

Get more done on Google Drive with these tips

Get more done on Google Drive with these tips

Google Drive provides flexibility and accessibility for organizations across the country. But whether you’re new to the platform or a long-time user, you may not be using the service to its maximum abilities. If you’re unsure whether or not this applies to you, read on to discover some Google Drive tips you may not be […]

Our Nutanix Software Defined DataCenter Vision

Our Nutanix Software Defined DataCenter Vision

The Software Defined Evolution
I can remember 15 years ago when I first learned about the IBM San Volume Controller (SVC), and thinking to myself, why is every hardware company not thinking this way. The SVC simply made the hardware irrelevant in your storage environment by delivering a software defined model which allows you to manage a heterogeneous storage environment through a single pane of glass.

Causes of call-quality issues of VoIP

Causes of call-quality issues of VoIP

Phones are absolutely essential to any company’s communications arsenal. And after Alexander Graham Bell made the first coast-to-coast long-distance call in 1915, it was clear that this was technology that had the power to transform businesses. But as with all emerging technologies, there were some kinks to work out. Choppy Voice The main factor in […]

Improvements coming to Visual Search in Bing

Improvements coming to Visual Search in Bing

How would you search the internet for an item you didn’t know the name of? Throwing together a few descriptive words probably isn’t enough to find what you’re looking for, but what if you could search using just an image? Microsoft’s Bing lets you do exactly that and it’s receiving some big upgrades. How does […]