Emerging Trends: What’s New in Tech Support?

Emerging Trends: What’s New in Tech Support?

With the upcoming new year,  "what's new?" has been the fast-forward question on a lot of our minds.  Recently, IBM hosted a webinar on the five emerging trends in technology support services.

The speaker, Dr. Shu Tao,  manager of the Department of Cognitive Platform for Support Services, at the IBM T. J. Watson Research Center,  explored five technology trends that are expected to drive the evolution of the technology support services industry.

Thankful for Technology

Thankful for Technology

I'm all about using less technology during the holidays. Unplugging and reserving that energy for those around you, cherishing and celebrating what is most special to you - it's important.  Although,  I think that there are some beneficial ways to use technology, more efficiently, so that you remain thankful.

Passwords: A How-To #TechTip

Passwords: A How-To #TechTip

#TechTip for Password Management:

Another #techtip is available from our VP of Security and IT Managed Services. This month Alex Morrow discusses the importance of creating efficient and deliberate passwords. Watch below and learn why I like to walk my dog everyday except if it rains.

An Intentional Reminder: Customer Care

An Intentional Reminder: Customer Care

As one of Cima's newest team members,  I have been focused on learning our motivations and solutions as quickly as I can, wanting to reach our expectations,  and aim even higher (I think I just figured out why I was nicknamed the teacher's pet).  Customer care is important over here, so as I was scrolling through LinkedIn this morning, I came across an article that caught my eye.

2018 Managed Service Providers: #Top501.

2018 Managed Service Providers: #Top501.

My boss, Todd Brown, advised me to share a little more information and news, and a little less self-promotion. I promise I'll learn eventually. But for now, we have been awarded a noteworthy success and I can't help but share, and thank those who continue to support our business.

Why Cima?

Why Cima?

What Can Cima Do For You?
There are many reasons why Cima Solutions Group should be your IT Managed Services Provider. Let us give you a reason for every letter in the alphabet.
The A-Z of Our Technology:

Approach: Learn about our intentional approach to various infrastructure options, and complete the form on the bottom of this page to get started on your own assessment.

The Gathering of IBM and Nutanix: Brewed By Us.

The Gathering of IBM and Nutanix: Brewed By Us.

As noted in a previous blog, IBM and Nutanix are positioned to deliver a very powerful Hyperconverged solution that could dramatically lower infrastructure costs. There is evident movement towards a Software Defined Ecosystem, and now IBM aligns with Nutanix in the Hyperconverged space.

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